Information on Limited Warranty

What is covered

Damage caused by termites or fungal decay that would make the wood structurally unfit for the intended application.

Additional Details

Coverage extends to the original purchaser or first owner of structure built by a contractor or builder. Wood must be:

  • Used within the United States of America
  • Used in privately-owned residential or agricultural property
  • Used in a manner that is was intended (for example, above ground or ground contact)

Additional terms and conditions apply.

Adobe_PDF_file_icon_32x32 ProWood Lifetime Limited Warranty

Have Questions?

Where can I buy Robbins products?2016-05-12T16:34:25-04:00

Our products are sold through big box, independent, marine and agricultural re-sellers in the Southeastern United States. We do not sell directly to homeowners or contractors.  To find a store near you, visit our “Product Locator” page or call one of our sales representatives!

What is “Pressure Treatment” and how does it work?2015-05-21T10:51:22-04:00

Pressure Treating is the application of a preservative formulation that is forced into the wood under pressure in a large cylinder. This form of treatment is a safe and proven means to preserve and protect outdoor wood from decay and termite attack. Pressure treatments extend the life of wood, and reduce the impacts on forests, making them truly one of the most sustainable building materials used in the world today.

Why should wood be pressure treated?2015-05-21T10:51:12-04:00

Wood is pressure treated to give it protection from attack by insects, microorganisms, decay by fungi and moisture that can cause damage to the wood. Treated wood provides users a longer lasting product by extending the service life and the useful life of structures.

Where can I learn more about the preservatives that are used to pressure treat wood?2015-05-21T10:51:04-04:00

The American Wood Protection Association standards provide a list of standardized preservative formulations in the US. The AWPA’s is recognized worldwide, as their ANSI accredited process thoroughly evaluates reviews and standardizes preservatives. AWPA standardized preservatives are approved by all building codes for their intended uses. Visit and their Technical and References sections for Homeowners, Specifiers, Builders and Retailers for more information.

What steps can I take to protect my deck?2016-05-12T16:25:40-04:00

No maintenance is needed to renew resistance to fungi and termites when you are buying treated lumber from Robbins. There is a limited warranty against these organisms. However, protection is required to maintain the wood’s appearance against weather. Sun and rain cycles cause stresses in lumber and result in swelling, shrinking, warping, and cracking. To help protect your project against moisture damage, apply an effective brand of surface water repellent every year or two.

What fasteners are recommended for pressure treated lumber?2016-05-11T11:11:22-04:00

Selecting the right fasteners will help ensure the longevity of your project. For the typical exterior structures exposed to the elements we advise builders to use hot-dipped galvanized fasteners (meeting ASTM A 153) and connectors (ASTM A 653 Class G185 sheet), or better, are recommended. For permanent wood foundations and corrosive environments, such as areas with saltwater spray, use 304 or 316 stainless steel.  Always check with the fastener / connector/ flashing manufacturer’s recommendations prior to use.

What does “ground contact” mean?2015-05-21T10:50:58-04:00

Ground contact means that the product is approved for use in applications that require direct contact with the ground. This includes any applications where it will need to be used in the ground such as posts for fences or decks.

What are your loading hours?2015-05-21T10:51:52-04:00

Typical loading hours are from 7:30-3 Monday-Friday first come first serve (unless you have an appointment)

How should I dispose of unused wood?2015-05-21T10:50:43-04:00

Clean up treated wood scraps and sawdust after construction and dispose in accordance with federal, state and local regulations. Do not burn treated wood, as toxic materials may be produced as part of the smoke or ashes.

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